Payment & Shipping

Payment

In our shop you can always use the following payment methods:

Payment in advance
When selecting the payment method in advance, we will give you our bank details in separate e-mail and deliver the goods after receipt of payment.

Cash on delivery for customers in Austria
You pay the purchase price directly to the deliverer. No additional costs occur.

 

Shipping Costs

We will generally send your order by Austrian Post AG including an addiditional € 3,- handling and packing fee, which is added automatically at checkout. 400 gs packing weight (tara) will be added to the net weight of your purchased item(s).
 

STANDARD PARCEL AUSTRIA 
 

Product	Max. Format	Weight	1st parcel: tarif incl. handling and packing	from the 2nd parcel per order: tarif
S	Rectangular, smaller/equal L 100 × W 60 × H 60 cm	up to 2 kg	€ 7,81	€ 4,81
M	Rectangular, smaller/equal L 100 × W 60 × H 60 cm	up to 4 kg	€ 9,01	€ 6,01
L	Rectangular, smaller/equal L 100 × W 60 × H 60 cm	up to 10 kg	€ 11,81	€ 8,81
XL	Rectangular, smaller/equal L 100 × W 60 × H 60 cm	up to 20 kg	€ 16,91	€ 13,91
XXL	Rectangular, smaller/equal L 100 × W 60 × H 60 cm	up to 31,5 kg	€ 18,91	€ 15,91

Orders exceeding the maximum transport weight will be splitted accordingly (e.g. 40 kg -> 2 parcels á 20 kg).

In case of more than one parcel handling and packing fee will be added only once per order.

Order per C.O.D. is possible within Austria only.

Using this payment option means, the actual C.O.D. fee by the Austrian Post AG of € 3,50 will be billed in addition to the handling and packing fee of € 3,- mentioned above.

 

PARCEL INTERNATIONAL

Please contact us or add a corresponding note to your order if you do not agree.

Product	Max. Format	Weight	1st parcel: tarif incl. handling and packing EU Zone 1	from the 2nd parcel per order: tarif EU Zone 1
MINI	Rectangular, smaller/equal L 100 × W 60 × H 60 cm	up to 1 kg	€ 17,28	€ 14,28
S	Rectangular, smaller/equal L 100 × W 60 × H 60 cm	up to 2 kg	€ 19,28	€ 16,28
M	Rectangular, smaller/equal L 100 × W 60 × H 60 cm	up to 4 kg	€ 22,28	€ 19,28
L	Rectangular, smaller/equal L 100 × W 60 × H 60 cm	up to 10 kg	€ 32,28	€ 29,28
XL	Rectangular, smaller/equal L 100 × W 60 × H 60 cm	up to 20 kg	€ 52,39	€ 49,39
XXL	Rectangular, smaller/equal L 100 × W 60 × H 60 cm	up to 31,5 kg	€ 72,39	€ 69,39
Product	Max. Format	Weight	1st parcel: tarif incl. handling and packing Zone 2	from the 2nd parcel per order: tarif Zone 2
MINI	Rectangular, smaller/equal L 100 × W 60 × H 60 cm	up to 1 kg	€ 19,58	€ 16,58
S	Rectangular, smaller/equal L 100 × W 60 × H 60 cm	up to 2 kg	€ 23,58	€ 20,58
M	Rectangular, smaller/equal L 100 × W 60 × H 60 cm	up to 4 kg	€ 31,58	€ 28,58
L	Rectangular, smaller/equal L 100 × W 60 × H 60 cm	up to 10 kg	€ 52,58	€ 49,58
XL	Rectangular, smaller/equal L 100 × W 60 × H 60 cm	up to 20 kg	€ 92,58	€ 89,58
XXL	Rectangular, smaller/equal L 100 × W 60 × H 60 cm	up to 31,5 kg	€ 132,58	€ 129,58
Product	Max. Format	Weight	1st parcel: tarif incl. handling and packing Zone 3	from the 2nd parcel per order: tarif Zone 3
MINI	Rectangular, smaller/equal L 100 × W 60 × H 60 cm	up to 1 kg	€ 22,13	€ 19,13
S	Rectangular, smaller/equal L 100 × W 60 × H 60 cm	up to 2 kg	€ 28,28	€ 25,28
M	Rectangular, smaller/equal L 100 × W 60 × H 60 cm	up to 4 kg	€ 40,63	€ 37,63
L	Rectangular, smaller/equal L 100 × W 60 × H 60 cm	up to 10 kg	€ 74,63	€ 71,63
XL	Rectangular, smaller/equal L 100 × W 60 × H 60 cm	up to 20 kg	€ 136,43	€ 133,43
XXL	Rectangular, smaller/equal L 100 × W 60 × H 60 cm	up to 31,5 kg	€ 198,23	€ 195,23
Product	Max. Format	Weight	1st parcel: tarif incl. handling and packing Zone 4	from the 2nd parcel per order: tarif Zone 4
MINI	Rectangular, smaller/equal L 100 × W 60 × H 60 cm	up to 1 kg	€ 25,23	€ 22,23
S	Rectangular, smaller/equal L 100 × W 60 × H 60 cm	up to 2 kg	€ 34,48	€ 31,48
M	Rectangular, smaller/equal L 100 × W 60 × H 60 cm	up to 4 kg	€ 52,98	€ 49,98
L	Rectangular, smaller/equal L 100 × W 60 × H 60 cm	up to 10 kg	€ 105,53	€ 102,53
XL	Rectangular, smaller/equal L 100 × W 60 × H 60 cm	up to 20 kg	€ 198,23	€ 195,23
XXL	Rectangular, smaller/equal L 100 × W 60 × H 60 cm	up to 31,5 kg	€ 301,23	€ 298,23
Product	Max. Format	Weight	1st parcel: tarif incl. handling and packing Zone 5	from the 2nd parcel per order: tarif Zone 5
MINI	Rectangular, smaller/equal L 100 × W 60 × H 60 cm	up to 1 kg	€ 29,33	€ 26,33
S	Rectangular, smaller/equal L 100 × W 60 × H 60 cm	up to 2 kg	€ 42,73	€ 39,73
M	Rectangular, smaller/equal L 100 × W 60 × H 60 cm	up to 4 kg	€ 69,48	€ 66,48
L	Rectangular, smaller/equal L 100 × W 60 × H 60 cm	up to 10 kg	€ 146,73	€ 143,73
XL	Rectangular, smaller/equal L 100 × W 60 × H 60 cm	up to 20 kg	€ 270,33	€ 267,33
XXL	Rectangular, smaller/equal L 100 × W 60 × H 60 cm	up to 31,5 kg	€ 404,23	€ 401,23

Orders exceeding the maximum transport weight will be splitted accordingly (e.g. 40 kg -> 2 parcels á 20 kg).
In case of more than one parcel handling and packing fee will be added only once per order.
 

ZONES INFORMATION

EU Zone 1

a) Bordering EU countries

Germany, Italy, Slowakia, Slowenia, Czech Republic and Hungary

b) Other EU countries and Monaco

Belgium, Bulgaria, Danmark, Estonia, Finland, France (excl. overseas departments and territories) incl. Corse, Greece, Northern Ireland incl. Isle of Man, Ireland, Croatia, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands (excl. territories outside of Europe), Poland, Portugal incl. Azores and Madeira, Romania, Sweden, Spain incl. Baleares, Ceuta, Canary Islands and Melilla, Cyprus.

 

Zone 2 

Other Europe and mediterranian coutries out of Europe

Egypt, Albania, Algeria, Andorra, Armenia, Aserbaidschan, Bosnia and Herzegowina, Färöer-Islands, Georgia, Gibraltar, Great Britain, Greenland, Guernsey and Jersey Island, Israel, Liechtenstein, Kosovo, Lebanon, Libya, Morocco, North Macedonia, Moldavia, Montenegro, Norway, Russian Federation (european and asiatic parts), San Marino, Serbia, Switzerland, Syria, Tunesia, Turkey (european and asiatic parts), Ukraine, Vatican City State, Belarus.

 

Zone 3

Western Asia, North Africa excl. mediterranean countries, Canada, Marshall-Islands, Mikronesia (Confederate States) and the United States of America

Ethiopia, Bahrain, Benin, Burkina Faso, Côte d'Ivoire, Djibouti, Eritrea, Gambia, Ghana, Guinea, Guinea-Bissau, Iraq, Iran, Jemen, Jordan, Camerun, Canada, Cape Verde, Kasakhstan, Qatar, Kyrgyzstan, Kuwait, Liberia, Mali, Marshall-Islands, Mauretania, Mikronesia (Confederate States), Niger, Nigeria, Oman, Palau, Saudi-Arabia, Senegal, Sierra Leone, Somalia, Sudan, Tajikistan, Togo, Chad, Turkmenistan, Usbekistan, United Arab Emirates, United States of America and associated territories, Central African Republic.


Zone 4

Africa (southern part), Central and South America, South and East Asia

Afghanistan, Angola, Anguilla, Antigua and Barbuda, Equatorial Guinea, Argentina, Aruba, Ascension, Bahamas, Bangladesh, Barbados, Belize, Bermuda, Bhutan, Bolivia, Botswana, Brazil, British Columbia, Bolivia, Bangladesh, Ascension, Barbados. Virgin Islands, Brunei, Burundi, Chile, China (People's Republic), Costa Rica, Curacao, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland, French Guiana, Gabon, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Hong Kong (China), India, Indonesia, Jamaica, Japan, Cayman Islands, Cambodia, Kenya, Colombia, Comoros, Democratic Republic of the Congo, Republic of the Congo, Democratic People's Republic of Korea, Republic of Korea, Cuba, Laos, Lesotho, Macao (China), Madagascar, Malawi, Malaysia, Maldives, Martinique, Mauritius, Mayotte, Mexico, Mongolia, Montserrat, Mozambique, Myanmar, Namibia, Nepal, Nicaragua, Pakistan, Panama, Paraguay, Peru, Philippines, Réunion, Rwanda, Zambia, São Tomé and Príncipe, Seychelles, Singapore, Sri Lanka,  Zimbabwe, Zambia, Saint Christopher (Saint Kitts) and Nevis, Saint Helena, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, South Africa, Suriname, Swaziland, Taiwan (China), Tanzania, Thailand, East Timor, Trinidad and Tobago, Tristan da Cunha, Turks and Caicos Islands, Uganda, Uruguay, Venezuela, Vietnam


Zone 5

Australia, New Zealand and Oceania

Australia, Cook Islands, Fiji, French Polynesia, Kiribati, Nauru, New Caledonia, New Zealand, Papua New Guinea, Pitcairn Islands, Solomon Islands, Samoa, Tonga, Tuvalu, Vanuatu, Valais and Futuna

Returns

Returned goods according to your order are only accepted on prior notice with number of invoice.

Please always send us a note first and then return the goods.
Contact: Dr. Nadja Riautschnig, T: +43 (0)1 877 1051 or office@pflanzenmedizin.at