Privacy policy

We take the protection of your personal data seriously!

Our company Pflanzenmedizin Webshop, handles your personal data very responsibly and the following privacy policy is intended to give you an overview of what happens to your personal data that is stored by us and what protection we offer.

Subject of the privacy policy

This statement relates to the data that becomes known when you visit our website and provides information on how the data is handled. We do not exchange data with other companies, which means that the privacy statement is limited to your visit to our website. Personal information about you will not be disclosed to uninvolved third parties, but stored solely for internal purposes to ensure the smooth processing of, for example, your registration.

Information and personal data

We treat your data, which are transmitted e.g. during the registration, absolutely confidentially. They are stored on a secure server and will not be disclosed to any third party without your prior written consent. Our websites use a secure server. Data such as name, address and payment information, which is exchanged between your computer and the website, is encrypted by SSL technology and thus protected. As a result, they cannot be read by third parties.

Order placement and information collection

In order to process your order, we request personal data such as the name, address or e-mail address of our customers. The data is stored in our database for later processing. If you have provided us with personal data, we will use it only to respond to your inquiries, to process contracts concluded with you and for technical administration. Your personal data will only be passed on to third parties or otherwise transferred if this is necessary for the purpose of contract processing - in particular the transfer of order data to suppliers, if this is necessary for billing purposes or if you have given your prior consent.

You have the right to revoke your consent at any time with effect for the future. The deletion of stored personal data takes place if you revoke your consent to storage, if their knowledge is no longer necessary for the fulfillment of the purpose pursued with the storage or if their storage is inadmissible for other legal reasons.

Every access to our homepage and every retrieval of a file stored on the homepage is logged. The storage serves internal system-related and statistical purposes. Logged are: Name of the retrieved file, date and time of the retrieval, amount of data transferred, notification of successful retrieval, web browser and requesting domain. In addition, data is automatically stored in our log files on the web server, which we receive from your browser during the visit (browser is, for example, the Chrome, Firefox, Safari, etc.).

This means that the IP address is known and a cookie is created on your computer. This cookie guarantees that the processing of the order can be properly processed and, most importantly, it makes it possible to store your interests, so that the next time you visit we can offer you those products that you are particularly interested in, without having to repeat the interest. We collect information from users of the Websites at various points. For example, we collect and/or request information when a user:

In the above instances, the user may be asked to provide some or all of the information listed below to us. If we have a problem processing an inquiry or order, or completing a shipment, the following contact information will be used to contact you:

We may provide personally identifying information in special cases such as enforcing our terms and conditions for use of the websites, or if required by law or legal process, to protect and defend the rights and safety of our website and its users. This includes sharing information with other companies for the purpose of reducing fraud and credit risks.

We may revise this Internet Privacy Statement, the Site Terms of Use, or the Internet Security Statement at any time by updating these notices. You should therefore visit this page and the Terms of Use page (Our TOS) periodically to be aware of the current terms.

Use of your data

We may communicate with users of the Sites by email, telephone or mail to provide requested services, or information and to provide customer service. Our newsletters have an unsubscribe feature for users who do not wish to be informed. If a user has more than one email address, he or she should unsubscribe separately from each email if received in different mailboxes. You can always update the personal identification information you have given us by sending us an email: office@pflanzenmedizin.at or calling us.

Processing and deletion of data

Of course, you always have the right to correct or delete your registered personal data - on the contrary, it is very important to us, for example, if an address changes. You can revoke these settings at any time. Upon written request, we will be happy to inform you in detail about the data stored about you.

Security information

We make every effort to store your personal data in such a way that it is not accessible to third parties by taking all technical and organizational measures. When communicating by e-mail, we cannot guarantee complete data security, so we recommend that you send confidential information by post. We treat all your personal data confidentially. We need at least your name, address, e-mail and delivery and billing information to process your inquiries and orders. We use your inventory data exclusively to process your registration or order.

All customer data is stored and processed by us in compliance with the relevant provisions of the Data Protection Act (DSG 2000) and the Telecommunications Act (TKG 2003). You have the right to free information, correction, blocking and deletion of your stored data at any time. Please contact us at info@klangmassage-therapie.at or send us your request by mail.

We will not pass on your personal data, including your home address and e-mail address, to third parties without your express consent, which may be revoked at any time. Excluded from this are our service partners who require the transmission of data for order processing (e.g. the shipping company commissioned with the delivery). In these cases, however, the scope of the transmitted data is limited to the necessary minimum. We use technical and organizational security measures to protect the data we have under our control against accidental or intentional manipulation, loss, destruction or against access by unauthorized persons.

Use of cookies

In order to make visiting our website more attractive and to enable the use of certain functions, we use so-called cookies on our website. These are small text files that are stored on your terminal device, which store certain settings and data for exchange with our system via your browser. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your terminal device and enable us to recognize your browser on your next visit (persistent cookies).

Cookies do not contain any personal data and can therefore not be assigned to any user. Based on the cookie technology, we only receive anonymized information, for example, about which websites you visited our website from, which pages were viewed on our website, etc.. Please note that certain cookies are already set as soon as you enter our website. You can set your browser so that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general (detailed information about the setting options of your browser can be found below).

However, if cookies are not accepted, the functionality of our website may be limited.

Below you will find information on the cookies we use and the settings option of your browser.

What types of cookies are used?

1. necessary cookies

These cookies are necessary to enable the operation of our website. These include, for example, cookies that allow you to log in to the customer area, or to put something in the shopping cart.

2. analytical / performance cookies

These cookies allow us to collect anonymous data about the usage behavior of our visitors. These are then evaluated by us, for example, to improve the functionality of the website and to show you interesting offers.

3. functional cookies

These cookies are used for certain functionalities of our website, e.g. to suggest a better navigation flow on our website, to show you personalized and relevant information (e.g. "interest-based advertisements").

4. targeting cookies

These cookies record your visit to our website, the pages you have visited and the links you have executed. We will use this information to tailor our web pages that you are shown to your interests.

The following cookies are used by us:

How can I configure the cookie settings of my browser?

Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how to change your cookie settings.

You can find instructions on the websites of the most popular manufacturers for the respective browsers under the following links:

Internet ExplorerTM: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies

SafariTM: http://apple-safari.giga.de/tipps/cookies-in-safari-aktivieren-blockieren-loeschen-so-geht-s/

ChromeTM: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647

FirefoxTM https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

OperaTM : http://help.opera.com/Windows/10.20/de/cookies.html

Web analytics with Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (www.google.de). Google Analytics uses methods that enable an analysis of your use of the website, such as so-called "cookies", text files that are stored on your computer. The information generated about your use of this website is usually transmitted to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is shortened before transmission within the Member States of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.

You can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

As an alternative to the browser plugin, you can click this link to prevent the collection by Google Analytics on this website in the future. This will place an opt-out cookie on your terminal device. If you delete your cookies, you must click the link again.

Changes to this privacy policy

The website operator reserves the right to change this privacy policy. Should this be the case, you will be informed by e-mail and you will also receive corresponding information within your customer account.

Further questions?

If you have any questions about the privacy of your personal data, please contact us by email at office@pflanzenmedizin.at or by mail at Dr. Nadja Riautschnig, Braunschweiggasse 3A, 1130 Vienna, Austria.

© Plant Medicine Webshop, February 2021